Account Manager

Job Description

This role is responsible for managing client relationships and coordinating programmatic digital media campaigns from start to finish. The account manager works with management, sales, strategists and campaign operations to ensure the campaign is delivering and meeting client objectives while maintaining exceptional customer service. Beyond client and campaign management, this role will also be responsible for renewal and ongoing growth of assigned accounts.

 

Description

  • Cultivate client relationships towards contract renewal and ongoing loyalty within assigned accounts
  • Work with the Marketing team to coordinate and monitor the customer journey
  • Collaborate with Media Services and Marketing teams to advance research, strategy and campaign success
  • Schedule and drive weekly account status meetings, team updates, and client calls/meetings, as needed
  • Ensure campaigns deliver in full, on time and in budget
  • Communicate with clients throughout the entire campaign process delivering status updates, performance reports and analysis
  • Manage all campaign related inquiries, and pass along all relevant information to appropriate stakeholders
  • Proactively communicate potential issues, concerns or roadblocks to appropriate stakeholders
  • Develop thoughtful programmatic media plans that align with the customer’s campaign objectives
  • Stay current with market trends and best practices within the digital media landscape (supply, demand and ad tech)
  • Pursue ongoing educational and development opportunities including reading professional publications, seminars and participating in professional organizations
  • Contribute to the company’s customer success strategy and work with leadership to develop and refine the customer experience, marketing activities, and supporting systems

 

Experience & Qualifications

  • Bachelor’s degree or equivalent
  • 1+ year experience in digital advertising or digital marketing
  • Familiarity with online ad formats and specs including video, mobile and native
  • Experience working with DSPs and ad servers is preferred
  • Familiarity with RTB, private marketplace and programmatic direct
  • Familiarity with website tracking tags (Conversion and retargeting)
  • Strong organizational skills and detail oriented
  • Analytical thinking and quantitative skills
  • Exceptional computer skills
  • Ability to thrive in a fast growing, entrepreneurial start-up environment

 

Benefits

  • Generous PTO Policy including Paid Company Holidays, Paid Vacation and Paid Sick Days
  • 100% company-sponsored Individual Health, Vision and Dental Insurance
  • 100% company-sponsored Group Life Insurance
  • Stock Option Plan
  • Regular Company Events

 

About Lean Media

Lean Media is a St. Louis based, fast-growing programmatic digital media company specializing in reaching niche agriculture and rural audiences. We work with some of the largest agriculture brands in the world and are looking for smart, strategic and experienced people to join our team and continue to drive our company’s growth. We believe in a healthy balance of dedication and laughter and we value authenticity, customer service and a passion for learning above all else.

 

To apply for this position email your cover letter and resume to careers@lean.media

 

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To apply for available positions email your cover letter and resume to careers@lean.media.

16150 Main Circle Dr. Chesterfield, MO 63017

844-548-4644

Sales Inquiries:

sales@lean-media.com